Unfortunately not.

Once we have received the returned products, you return request will be processed within 10 working days. Once your returned produst has been validated, you will be notified, and can request a exchange or refund. However, for products that fall withing the extended supplier's warranty, the process can take up to 21 days. At that stage, because we want your experience to be as good as possible - if the supplier or manufacturer has offered you a repair or replacement but it takes longer that 21 days to resolve the matter, we will get in touch with you. For refunds, please note that your bank can take 3 - 5 working days to clear the funds back into your account.

You will receive an email notification once your return has been received.

We do not ship outside of South Africa at this time.

We unfortunately can't make changes to your delivery address once payment has been received and you have received your Payment Confirmation email.

Get in touch with us to cancel an item or a complete order. If the order has not been paid for, it can simply be cancelled. If it has been paid for, you have the option of a credit or a full refund.

We offer 2 convenient methods of delivery; Courier - We deliver directly to your home or office, anywhere in South Africa. All delivery and tracking details are supplied. Collect - You can choose to collect from our offices. Collection hours: Weekdays 09h00 - 16h00.

If the product are available we will send you a tracking number for the parcel. If the goods aren't in stock once we've received your order from our suppliers, we'll send you an email with tracking details. If in doubt, contact us. The shipping countdown in terms of the shipping period begins once your payment has been authorized and funds have been cleared. Business days are defined as Monday to Fridays, excluding public holidays.

Adding an Home deal to you chart, without paying for it, does not reserve the product for you. Stock will be reserved for customers in the order in which we receive payment.

You are entitled to cancel your order prior to the point at which you receive a notification that it is being shipped for delivery. Should you wish to return the product thereafter, you can do so accordance with our Returns Policy.

You are entitled to return an Home deal for up to 14 days for a full refund in accordance with our Return Policy. If you're returing an Home deal, the reduced price paid for the product at the time of the purchase will be paid back to you.

Yes, sale products can be returned.

Each Home deal is evaluted and quality checked to ensure that it is in good condition before it is made available for purchase.

Cash on delivery is offered as a payment option for certain orders, delivered within certain geographical areas, and on select products based on value. It will appear as an available payment option at checkout if your order qualifies. Important: Currently we only accept electronic transfers. For your and our safety.

Home deals do not carry extended supplier warranty.

If you changed your mind about a product you bought from us, you can return it to us, provided that: 1. you request a return within 7 days of receiving your order (after 7 days, you can only return a product if it is defective); 2. it is undamaged and unused, with the original lables and stickers still attached; 3. it is in the original packaging, which must be undamaged and in its original condition with all seals still intact (except for home deals); 4. it is not missing any accessories or parts. If your return request falls within this policy and is deemed eligibale for a return, once we have inspected the product and validated your return, we will at your choice either: deliver the correct product to you (if the correct product is available) or refund you with the purchase price of the product.

1. Log a exchange / return request through email (alittleshopcalledbunny@gmail.com) 2. Prepare the return parcel Pack the product in its original packaging (if you still have it), and into a shipping box or other packaging to protect the products during transit. Remember you are returning a product because you changed your mind, you must have the original product packaging, which must be intact and undamaged. Please include the return reference number in or on the outside of the parcel so that we can easily identify your return. 3. Return to a Little shop called bunny, Cnr NP van Wyk Louw Street, Langenhovenpark, Bloemfontein, 9301. 4. Exchange or replacement Once your returned product has been validated by our team, you have 2 options. Replace or credit. If you're returning a sale product, the reduced price paid at the time of the transaction will be refunded back to you.

1. You can search the shop, once you found the item you like, your can add to chart. Once you happy with your order you can proceed to check out. 2. In checkout you will receive Banking details for the order to be placed. Please use Name as reference. 3. You can send the payment confirmation to the following email: alittleshopcalledbunny@gmail.com. Once the payment have been received we will place your order. 4. We will place your order if stock is available we wil despatch the goods immediately, if the goods aren't in stock we will update you on the delivery date. 5. Once delivery is received, we want you to check the goods and confirm that you are happy with your order. Happy days....

If a product goes out of stck, it will reflect as such on the website or will no longer be visible on the website. We do our best to prevent sales of products that are out of stock, but due to the digital nature of our business the opportunity exists for an item to go out of stock after an order is placed. If you have already ordered the product on the website when it goes out of stock, we'll let you know. You will then have the option to cancel the order, or we can arrange stock for you.

Unfortunately not.

If you notify us of a defect or poor quality within our Standard Warranty period (within 1 month of receiving your original order), you can return the product to us. A defect is a material imperfection in the manufaturing of a product or any charateristic of a product, which makes the product less acceptable than one would reasonably be entitled to expect in the circumstances. The following will NOT be regarded as a defect: 1. faults resulting from normal wear and tear; 2. damage arising from neglegence, user abuse or incorrect usage of the product; 3. damage arising from electrical surges or sea air corrosion; 4. damage arising from a failure to adequately care to the product; 5. damage arising from from unauthorised alterations to the product; 6. where the spesifictions of a product do not suit you, although accurately described by a Little shop called bunny and fit for its intended purpose; 7. in relations to Home deals, signs of handling and / or packaging.

It depends on the size and weight of the product.

I you want to hear about our great deals, new products and special offers before anyone else, make sure that you sign up to receive our email newsletters. You can subscribe at the bottom of the Home page.

Please always check you parcel before the courier leaves. If you received an incomplete delivery you can notify us, and one of our friendly staff will be in touch with you to assist.

We take the security of your payment and personal information seriously. See our Terms and Conditions for details.

If you want to exchange a qualifying product for a different size or colour, simply request a Exchange product request via email. We will confirm via email within 1-2 working days whether the requested product is available and will provide further instructions for the return of the product.

Fashion and Sportware products can be exchanged for a different size or colour variation if available. See: How do I return a product?

Home deals are returned or shop soiled products that are offered for sale at greatly reduced prices.